Vendor Agreement

This Vendor Agreement (“Agreement”) is entered into by and between Reytech LLC, a North Carolina limited liability company (“EverythingDid,” “Platform,” “we,” “us”), and the individual or business registering as a vendor (“Vendor,” “you”).

By creating a Vendor account or offering services through EverythingDid, you agree to this Agreement.


1. Independent Contractor Status 

Vendor is an independent contractor, not an employee, agent, partner, or representative of EverythingDid.

Vendor has no authority to bind EverythingDid and may not represent otherwise.

Nothing in this Agreement creates an employment, franchise, joint venture, or partnership relationship.


2. Vendor Responsibilities

Vendor is solely responsible for:

  • Performing all Services offered

  • Service quality, safety, sanitation, and professionalism

  • Compliance with all applicable laws and regulations

  • Holding required licenses, certifications, and permits

  • Maintaining proper insurance coverage

  • Communicating policies (pricing, cancellations, deposits)

  • Customer satisfaction and outcomes

EverythingDid does not supervise, direct, or control how Services are performed.


3. Licensing, Certification, and Insurance

Vendor represents and warrants that they:

  • Hold all required professional licenses (cosmetology, barber, nail tech, etc.)

  • Maintain general and professional liability insurance

  • Will provide documentation upon request

  • Will immediately notify EverythingDid if any license or insurance lapses

Failure to maintain proper credentials is grounds for immediate removal.


4. Platform Use & Payments 

  • Payments are facilitated through EverythingDid using Stripe marketplace tools

  • EverythingDid may collect payments from Customers and issue payouts to Vendor

  • Platform fees may be deducted before payout

  • Vendor is responsible for all applicable taxes

  • Off-platform payments for leads generated through EverythingDid are prohibited

EverythingDid does not guarantee earnings, bookings, or payouts.


5. In-Home / Mobile Services

If Vendor offers mobile or in-home services, Vendor acknowledges:

  • Increased personal safety risks exist

  • Vendor is solely responsible for assessing safety of each location

  • Vendor must immediately leave any unsafe situation

  • Vendor must follow all applicable laws and boundaries

EverythingDid is not responsible for location conditions or in-person interactions.


6. Code of Conduct (Zero Tolerance)

Vendor agrees to zero tolerance for:

  • Harassment or discrimination

  • Sexual misconduct or assault

  • Violence or threats

  • Substance abuse during services

  • Exploitation or illegal activity

EverythingDid may immediately suspend or terminate Vendor accounts for any credible report or policy violation.


7. Reviews, Ratings, and Complaints

  • Customers may leave reviews after completed bookings

  • EverythingDid may remove fraudulent or abusive reviews

  • Repeated low ratings or safety complaints may result in suspension or removal

  • Vendors may not retaliate against Customers for reviews


8. Indemnification Vendor agrees to defend, indemnify, and hold harmless EverythingDid, Reytech LLC, and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including attorney’s fees) arising from:

  • Vendor’s Services

  • In-person incidents (injury, assault, misconduct, theft)

  • Violations of law

  • Breach of this Agreement

  • Customer disputes


9. Limitation of Platform Liability

EverythingDid is not liable for:

  • Vendor income loss

  • Customer disputes

  • Chargebacks

  • Injuries or incidents

  • Account suspension or termination

Vendor uses the Platform at their own risk.


10. Suspension & Termination

EverythingDid may suspend or terminate Vendor access at any time for:

  • Safety concerns

  • Policy violations

  • Fraud or misrepresentation

  • Legal compliance

  • Business reasons

Termination does not waive indemnification or liability obligations.


11. Confidentiality

Vendor agrees not to misuse or disclose non-public Platform information, including customer data.


12. Governing Law & Arbitration

This Agreement is governed by North Carolina law.

Disputes shall be resolved through binding arbitration (AAA), individual basis only, no class actions.


13. Acceptance

By registering as a Vendor, you confirm you have read, understood, and agreed to this Agreement.

14. Refunds, Cancellations, and Disputes

Vendor Policy Responsibility

Vendor is solely responsible for setting, communicating, and enforcing their own:

  • Cancellation and rescheduling policies

  • Deposit requirements

  • No-show and late-arrival fees

Vendor policies must be accurate, clearly disclosed on the Platform, and applied consistently.


Refund Decisions

Vendor acknowledges and agrees that:

  • Refund eligibility is determined primarily by Vendor policy

  • Vendor is responsible for service outcomes and customer satisfaction

  • EverythingDid does not guarantee refunds on Vendor’s behalf

Vendor authorizes EverythingDid to facilitate refunds, partial refunds, or adjustments only when consistent with Vendor policy or required by law.


No-Shows and Late Arrivals

Vendor may enforce no-show and late-arrival policies disclosed on the Platform. Vendor agrees not to request Platform intervention to override their own stated policies.


Vendor Cancellations

If Vendor cancels a confirmed Booking without valid cause:

  • Vendor may be required to issue a full refund

  • Vendor may be subject to penalties, reduced visibility, or account suspension


Disputes and Cooperation

In the event of a customer dispute, Vendor agrees to:

  • Respond promptly and professionally

  • Provide requested documentation when reasonably available

  • Cooperate with Platform review

Vendor acknowledges that EverythingDid may take action, including refunds or account restrictions, to maintain marketplace integrity, without admitting liability.


Chargebacks

Vendor agrees to cooperate with chargeback investigations and acknowledges that:

  • Chargebacks negatively impact the Platform

  • Repeated or excessive chargebacks may result in penalties or termination

  • Vendor may be responsible for chargeback-related fees


Indemnification Related to Refunds

Vendor agrees to indemnify and hold harmless EverythingDid from claims, losses, or disputes arising from:

  • Vendor’s services

  • Vendor refund decisions

  • Customer dissatisfaction

  • Failure to follow Vendor’s own stated policies